1. Returns
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied,
we accept returns within 14 days of the original purchase date.
To be eligible for a return, your item must be unused, in the same condition that you received it,
and in the original packaging.
2. Refunds
Once your return is received and inspected, we will send you an email to notify you
that we have received your returned item. We will also notify you of the approval
or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will
automatically be applied to your original method of payment within 14 days.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item,
send us an email at [your email address] with details and photographic evidence of the issue.
We will provide you with instructions on how to proceed.
4. Return Shipping
To return your product, please [include specific return instructions here].
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [your email address]
with details and photographic evidence. We will arrange for a replacement or a refund.
6. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund, please contact us at [your email address].
7. Changes to This Policy
We reserve the right to modify this return and refunds policy at any time.
Any changes will be effective immediately upon posting on our website.
Your continued use of our services after changes are posted constitutes your acceptance of those changes.
If you have any questions about our return and refunds policy, please contact us at [your contact information].